Success Stories

In the competitive technology industry that I am in, I always thought warmth and being a lady is a disadvantage.  However, through Coen's coaching, I've learnt that I come across as a warm and approachable person naturally, and it's a strength rather than a weakness.  I have learnt that I should be honest with my needs in order to really deliver difficult messages effectively.   By leveraging on my personal style, and adopting delivery frameworks that Coen has taught me, I was better able to deliver team speeches to motivate my team, and also better convince stakeholders to collaborate with me on shared goals. 

- Ursula Chiang, Director, Head of Professional Services APAC at PayPal